Paycom Review 2023

Paycom offers HR and employee-driven payroll systems to improve the employee life cycle.

It is intended to facilitate staff management from hiring to retirement in a single system.

Employees can request time off, clock in and out, and manage their payroll via a self-service app, making them accountable for the correctness of their data.

Beti creates and administers payroll automatically through an employee-driven experience.

Paycom Review 2023
Paycom Review


Year of Establishment1998
Best FeaturesExcellent HR experience
Initial Charges0
Subscription ChargesN/A
WebsiteClick Here

What is Paycom?

What is Paycom
What is Paycom

Paycom is a cloud-based payroll solution, which means your data is kept in the cloud, and you can access your account from any computer with an internet connection.

Having said that, while Paycom is often thought of as a payroll software company first and foremost, their solution includes broader human resource management into a single application.

Paycom categorizes its platform’s capability into five categories: payroll, time and labor management, HR management, talent acquisition, and talent management.

Paycom, by combining all of these services in a single program, allows you to streamline operations in the same system, thereby providing full-service HCM or human capital management.

Paycom allows you to expand the technology of its software to your team by providing an enhanced self-service app for employees (available on iOS and Android).

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Why Should you Choose Paycom?

It’s all about the people you work with, Paycom says in their slogan and actually revels why you should choose them.

Paycom provides organizations with rapid and reliable access to labour data. Our solution allows employees to view and engage with their own information at any time, minimizing the administrative strain on HR.

Because all applications are driven by a single database, changes made by employees or employers are quickly reflected throughout the system, eliminating the need to re-key information.

Paycom’s single-database application’s speed and accuracy enable us to give more accurate, timely financial and operational data to executives than any other source. Paycom services clients in every industry across the country.

Pros and Cons of Paycom


  • Highly automated
  • Good optimization
  • Self-service app


  • Does not provide transparent pricing information
  • Could be too confusing for those who do not need all of the services.

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Key Features of Paycom

Key Features of Paycom
Key Features of Paycom


The Paycom program, first and foremost, allows you to set up payroll, run it on your schedule, and pay employees, as well as manage some of the more sophisticated payroll operations, such as tax administration and expense reimbursements.

Time and Labor Management

Paycom delivers solutions to assist you in measuring your employees’ time and manage labor costs in addition to these comprehensive payroll functions.

HR Management

Paycom’s HR Management products can help you streamline essential HR processes like as benefits administration, compliance, and more.

Talent Acquisition

Following that, Paycom’s talent acquisition services enable you to discover quickly, and hire, and onboard people.

Talent Management

Finally, the Paycom software’s Talent Management category offers all of the tools you need to expand and retain your personnel.

Plans And Pricing of Paycom

Given the vast functionality offered in the Paycom platform, you’re probably asking how much this full-service payroll and HR software costs.

Unfortunately, Paycom’s website does not offer particular pricing information, despite the fact that it mentions “pay-as-you-go pricing.”

Instead, you can request a demo and then work with Paycom’s sales staff to calculate the pricing of the program for your specific organization.

As a result, while you can’t compare Paycom’s prices until you have an estimate from its team, you can keep in mind some of the common elements that may influence your pricing.

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How to start with Paycom

Starting with Paycom might take a while as you need to get pricing information from the system and then you can start the process of your registration.

  • Go to which is their website.
  • You have to click on “request meeting” at the top right of the page.
  • After that, you need to provide basic information about you and your company.
  • Once you do this, you will get an confirmation e-mail and then a request for meeting.
  • There you will be provided a demo account and then you will start using your normal account, priced one.

Alternatives of Paycom


Gusto, like Paycom, is a web-based payroll solution that allows you to handle payroll and various HR functions.

Gusto has three plan levels: Core, Complete, and Concierge, and the features you receive will vary depending on which of the three plans you select.

Gusto has now included a new option for contractor-only firms, who only pay the $6/employee cost and have no base pricing.


Zenefits includes essential HR services such as hiring and onboarding, directories and organizational charts, document management, time and scheduling, and more.

Furthermore, Zenefits provides three plan tiers, each with an increasing number of features.

You’ll get access to salary and performance management tools and employee well-being elements with the higher-level Zenefits plans.

Customer Service Paycom

Paycom, like some of the other top payroll and HR suppliers, assigns each client to a specific account representative.

According to user reviews, the account representative goes above and above in responding to customer complaints, and the organization quickly implements software modifications based on client suggestions.

Customer service complaints haunt some of the larger payroll firms, but not Paycom. Paycom routinely achieves high levels of client satisfaction.

Paycom is the place to go if you want to work with a courteous and eager account manager who will always go to bat for you.

However, due of the account manager, there are just a few options to get help if you need it.

  • You can reach them at 800-572-9266 by mobile phone.
  • Alternatively, their HQ is in 7501 W Memorial Rd, Oklahoma City, OK 73142

Customer Reviews Paycom

Having said that, if you believe Paycom is a good fit for your company (or even if you don’t), you might be interested in what other users have to say about their experiences with the platform. Paycom payroll reviews online are generally favorable.

Reviewers praise the Paycom system’s breadth of capability, particularly as payroll and HR software. Furthermore, many customers commend Paycom’s customer service.

Although there aren’t many completely unfavorable Paycom user reviews, there are some.

The majority of these criticisms are focused on the platform’s usability. Many users believe that the system is difficult to use and has a steep learning curve when first getting started.

Cancellation Of Paycom

Cancelling Paycom takes a bit time just like registering for it. You have to get in touch with Paycom customer service and tell them your request and then they will start the process of cancellation of your account.

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Paycom is ideal for small to medium-sized businesses looking for a streamlined human resources solution – if you can afford the premium charges.

Paycom is not a good fit for small businesses searching for a low-cost option that connects with their existing human resources programs.

True, there aren’t a lot of features and customization possibilities, and the interface seems archaic.

However, most small business owners who administer payroll without the help of an accountant may feel weighed down by options they’ll never use, and Paycom doesn’t lack crucial reports or capabilities.

Paycom also shows potential to grow and adapt as the world of online payroll becomes more competitive, with a guaranteed account manager to assist with anything from onboarding to preparing files and reports.

However, it remains at the higher end of the price spectrum due to a lack of cost transparency.


Is There A Free Trial Available For Paycom?

Paycom does not offer a free trial, nor does it allow business owners to experiment with the demo before signing up.

It can be tough to determine if Paycom is the appropriate fit without first seeing the goods.

What Is The Price Of Paycom?

Paycom does not post its prices online, and its costs are tailored to the needs of specific businesses.

Paycom’s per-employee prices are competitive with those of other providers.

However, there is a hefty setup cost as well as a slew of other extras (the price does not include the fee to file W-2s, for example).

Paycom is exorbitantly priced and lacks price transparency.

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